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Student Attendance Officer


GRADE:           Band D (£20,903 - £24,491) Actual Salary £7,562 - £8,860p.a. adjusted for hours and weeks

LOCATION:      Phoenix, Clarkes Lane, West Bromwich, West Midlands, B71 2BX

HOURS:           15 hours per week, Term Time + 1 week. Hours to be worked over 2 days per week (preferably Thursday and Friday)

CONTRACT:     Permanent



Phoenix is looking to appoint a motivated, independent and resilient Student Attendance Officer to support our School Attendance and House Teams, working actively and constructively with colleagues, students, parents/carers and external organisations and agencies. The role requires a calm, organised approach to work and a proven ability to balance conflicting demands and pressures. 

Experience of working in an education setting and a working knowledge of the SIMS database would be an advantage, but a proven record of working effectively with Microsoft Office packages and experience of maintaining and improving administrative systems and processes is imperative.  As a minimum, applicants must have obtained GCSE Grade 4 or above (A* - C) or an equivalent qualification.

We are looking for someone with well-developed interpersonal skills, able to respond professionally in challenging situations who is tenacious with an attention to detail. Applicants should demonstrate a basic understanding of the issues affecting non-attendance in school and of safeguarding/child protection issues in Education.    

Phoenix is committed to the protection and safety of its pupils.  An enhanced DBS will be required before commencement in the post.

Further details and application forms are available from the School’s website:  and completed applications should be returned to the H R Team via or to the School’s postal address.

Closing date:    Friday 27th November 2020 at 4.00p.m

Start Date:        January 2021, subject to satisfactory clearances

Interviews will be held during the week commencing 7th December 2020


Mrs M Bytheway
Phoenix Collegiate
Clarkes Lane,
West Bromwich,
West Midlands,

T: 0121 588 8384E: